Despite the rise of eCommerce, telesales remains a viable sales strategy for businesses. It's something that business owners should be aware of and take advantage of.
When you have a high-quality sales team, it can help your bottom line and business development. From the perspective of an employee, being a telesales representative requires a high level of skill. It is not enough to simply read from a generic script written by your marketing manager. It takes far more than that to be successful.